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DWD News for Uplink Users 6


Beginning Thursday, April 14, 2016, unemployment insurance claimants will be required to provide a working email address and information about their driver's license or state identification card, if they have a license or card, when they log into their Uplink accounts.

The Department will use claimants' email addresses to notify them electronically when correspondence related to their claims is available for viewing on their Uplink homepages. Decisions regarding benefit eligibility, as well as letters related to benefits claims and other written correspondence from the Department, will be sent to claimants only through email notification starting on April 14, 2016.

You may be required to reset your password in order to log into your Uplink homepage. Please be sure to select a password you have not used in the past.

Information regarding claimants' driver's licenses or identification cards will be used to validate claimants' identities and to prevent fraud and identity theft.

You may reach a Customer Service Specialist Monday - Friday, 8:00am to 5:30pm at 1-800-891-6499.


Beginning January 31, 2017, your Claimant tax statements (form 1099G) will be available to print or download from your Uplink account. Please access your Uplink account as soon as possible to ensure your email address and personal information are correct and up to date. Click here for more information:

If you recently received a letter from the Indiana Department of Workforce Development regarding the Treasury Offset Program (TOP), click here for more information and answers to frequently asked questions.

Due to a change in Indiana law, beginning Wednesday, July 30, 2014, Hoosier unemployment insurance recipients who have chosen to have federal income taxes withheld from their weekly unemployment benefits will also have state income taxes withheld. New recipients can also choose to have state and federal income taxes withheld from their weekly benefits when they are filing their initial claim for benefits in Uplink, Indiana's online filing system. For more information visit DWD's website,


Due to a recent change in Indiana law, Hoosiers receiving unemployment insurance benefits must visit their local WorkOne for a review of their work search records and an orientation to WorkOne services after their 4th week of benefits. You are also required by law to keep records of your 3 weekly work searches and be able to show a record of work searches when requested. If a record of work searches cannot be readily verified at the in-person visit, weekly benefits could be withheld. This in-person is part of a new law passed aimed at getting unemployed Hoosiers back to work as quickly as possible. Hoosiers who are required to visit a WorkOne will begin receiving notices in October. Anyone who fails to comply risks losing their unemployment insurance benefits. Please see DWD's website, for more information.

Please help us serve you better by keeping your address, phone numbers, and email address up to date. This can be done by accessing Uplink Claimant Self Service and reviewing and updating your information on the Claimant Homepage.