Uplink will be unavailable on Sunday, May 1st from 1:00a.m. - 4:00a.m. due to state-wide email maintenance. Uplink will also be unavailable Friday, May 6th at 5:30 p.m. thru Saturday, May 7th at 9:30 p.m. for a scheduled system update. We apologize for any inconvenience. For further assistance, please contact Uplink Customer Support at 1-800-891-6499 on Sunday, May 1st from 8:00a.m. to 4:30p.m.
Beginning Thursday, April 14, 2016, unemployment insurance claimants will be required to provide a working email address and information about their driver's license or state identification card, if they have a license or card, when they log into their Uplink accounts.
The Department will use claimants' email addresses to notify them electronically when correspondence related to their claims is available for viewing on their Uplink homepages. Decisions regarding benefit eligibility, as well as letters related to benefits claims and other written correspondence from the Department, will be sent to claimants only through email notification starting on April 14, 2016.
Information regarding claimants' driver's licenses or identification cards will be used to validate claimants' identities and to prevent fraud and identity theft.
The Uplink Customer Support Center will open on Sundays from 8am to 4:30pm starting April 17, 2016, to answer questions about changes to Uplink. You may reach a Customer Service Specialist at 1-800-891-6499.
Uplink recently debuted a new look for its user interface. The upgrade is designed to enhance the user experience by enabling you to quickly locate popular services and information. If you experience issues locating information, please do not hesitate to contact customer service.
Beginning January 31, 2016, unemployment insurance claimants' tax statement (form 1099G) will be available for download via their Uplink homepage. Please visit your Uplink homepage as soon as possible to make sure your email address and personal information are correct and up to date. Visit www.in.gov/dwd/1099G.htm for more information.
For information about upcoming Hoosier job fairs and other current employment opportunities, please visit http://in.gov/dwd/2425.htm
If you recently received a letter from the Indiana Department of Workforce Development regarding the Treasury Offset Program (TOP), click here for more information and answers to frequently asked questions.
Due to a change in Indiana law, beginning Wednesday, July 30, 2014, Hoosier unemployment insurance recipients who have chosen to have federal income taxes withheld from their weekly unemployment benefits will also have state income taxes withheld. New recipients can also choose to have state and federal income taxes withheld from their weekly benefits when they are filing their initial claim for benefits in Uplink, Indiana's online filing system. For more information visit DWD's website, www.in.gov/dwd.
In an effort to further safeguard your information, you may need to reset your password in order to log into your Uplink homepage. Please be sure to select a password you have not used in the past. For more information about how to reset your password, click the link "Click here for information about resetting your User ID and Password", which is located below and to the right.
Due to a recent change in Indiana law, Hoosiers receiving unemployment insurance benefits must visit their local WorkOne for a review of their work search records and an orientation to WorkOne services after their 4th week of benefits. You are also required by law to keep records of your 3 weekly work searches and be able to show a record of work searches when requested. If a record of work searches cannot be readily verified at the in-person visit, weekly benefits could be withheld. This in-person is part of a new law passed aimed at getting unemployed Hoosiers back to work as quickly as possible. Hoosiers who are required to visit a WorkOne will begin receiving notices in October. Anyone who fails to comply risks losing their unemployment insurance benefits. Please see DWD's website, www.in.gov/dwd for more information.
Please help us serve you better by keeping your address, phone numbers, and email address up to date. This can be done by accessing Uplink Claimant Self Service and reviewing and updating your information on the Claimant Homepage.